Since Bashrety is a para-pharmacy platform to receive your orders and delivers it to major pharmacies that are near to your door , the returns and refunds policies are subjected to change from one pharmacy to another.however , the commonest Returns and Refund policies are hereunder. if you have any problem with any order , you are kindly requested to send an e-mail to and we will contact you within 24 hours to solve your problem with the distributor.

1-Returns Policy
Thank you for shopping at Bashrety. If you are not entirely satisfied with your purchase, we're here to help.Our products can be returned or exchanged commonly within 7 days of the original purchase of the product with purchase receipt and if the product is unused.

A new product may be exchanged for another product or returned for a refund.
To be eligible for a return, please make sure that:

  • The product was purchased in the last 7 days
  • The product isn't used or damaged
  • You have the receipt or proof of purchase
Any Product that doesn't meet these criteria will not be considered for return.

for any help please contact us by email:

2-Shipping charges
Shipping charges incurred in connection with the return of a product are non-refundable.You are responsible for paying the costs of shipping in case of return.

3-Damaged items
If you received a damaged product, please notify us immediately for assistance at and by online chat.